A serious allegation against a Blinkit delivery agent has ignited a heated debate on social media after a woman shared a video on X (formerly Twitter), claiming the agent touched her inappropriately while handing over a parcel. In her post, she alleged that during the delivery, the agent brushed against her breast while returning change, prompting her to place the package in front of herself to prevent further unwanted contact. The video shows the agent in Blinkit’s signature yellow uniform delivering the parcel and accepting payment, followed by the alleged incident.
The woman expressed disappointment with Blinkit’s initial response, calling it inadequate. In another tweet, she wrote, “This happened to me today while ordering from Blinkit. The delivery boy asked for my address again and then touched me inappropriately. This is unacceptable. Please take strict action.” She tagged both Blinkit and Mumbai Police, questioning whether women’s safety in India is being taken seriously.
This is what happened with me today while ordering from Blinkit. The delivery guy asked for my address again and then touched me inappropriately. This is NOT acceptable. @letsblinkit please take strict action. #Harassment #Safety @letsblinkit …is women safety is joke in India? pic.twitter.com/aAsjcT3mnO
— S🪐 (@eternalxflames_) October 3, 2025
According to her, Blinkit only acted after she provided video evidence. Initially, her verbal complaint was dismissed, and the delivery agent was merely issued a warning. However, after the video surfaced, Blinkit terminated the driver’s contract and banned him from the platform. In its official response, the company stated, “Hello, thank you for your time on the call. We are truly sorry for this incident and understand how distressing it must be. Please be assured that appropriate action has been taken as discussed. Feel free to DM us for any further assistance.”
Mumbai Police also responded to her tweet, saying, “We have followed you. Please share your contact details via DM.” The incident has drawn mixed reactions on X. While most users supported the woman and demanded accountability, some suggested the touch may have been accidental, sparking further debate around intent, safety, and corporate responsibility.
The case has once again highlighted the urgent need for robust safety protocols in last-mile delivery services and the importance of swift, transparent action when complaints arise.